Asurion Korea

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Admin Portal for Operations

PeriodAug 2022 - Present
RoleUX Engineer
ReactTypeScriptSassNext.js
Admin Portal for Operations mockupMock Image

Summary

This project changed a workflow where even a simple announcement required an IT request and a deployment cycle. Built to give business teams direct control over their content — and architected so well from the start that it went on to run two more services years later without any structural changes.

Problem

Non-technical teams — Marketing, HR, Security — had no way to update content on their own. Even a single popup line, announcement, or terms change had to go through an IT request and wait its turn in the deployment queue, which made everything slow. The scope also kept growing well past the original plan, so the architecture needed to stay flexible enough to absorb whatever came next.

What I Did

Result

Multiple business teams — Security, Marketing, SCM, HR, AI Operations — gained the ability to manage content independently, without IT involvement or deployment cycles. The architecture, originally scoped for the SKT Portal, was later adopted for two more services with no structural changes required — one architecture now running three production platforms.